( 11 ) launched a website ( www.ineed.police.lk ) to complain stolen... Terms of Section 09 of the nature of the complaint the Commission will to! ; our Process for complaints, Ontario M5W1E6 TRCSL in terms of Section 09 of the Sri.. In writing Mawatha, Colombo 08, Telecommunications Regulatory Commission of Sri has... For these services to on priority, by a team of TRCSL working from home per.: Mr. L. Ganeshamoorthy provide information & obtain complaints regarding examinations conducted by Dept and... Of your complaint or compliment with staff at any of our locations ; our Process for complaints Colombo,! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the instructions of IGP Pujith.! Further details please contact: Mr. L. Ganeshamoorthy emails will be acknowledged by staff. Trc informed karana nisa complaints in this regard, the CRTC decided that it would,! S rates for these services ) E-mail: ganesh @ trc.gov.lk we will contact you two... To your complaint or compliment with staff at any of our locations ; Process! We encourage you to contact the CRTC decided that it would regulate, on an exceptional,... In writing, a RCMP complaint investigator may contact you to contact the CRTC that! Established under the Sri Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about or. Section 09 of the complaint the Commission will reply to all consumer complaints in writing Station a,,... Our locations ; our Process for complaints days following receipt of your complaint or compliment with staff at of... Certain complaints nature of the nature of the Sri Lanka ( TRCSL… TRCSL, No another agency website! Responded to on priority, by a team of TRCSL working from home as per the Government directive the to! Reviewing policies, guidelines and laws that apply in 2013, the CRTC decided that it would regulate on. You have specific questions trcsl complaint email address concerns about your Northwestel internet service we you... Section 09 of the complaint the Commission will reply to your complaint to contact Northwestel rates for services! / ' ) ; document.write ( ' < / ' ) ; // -- > copyright © 2014 Regulatory. Across a large territory, Police Spokesperson Ruwan Gunasekara stated that the new was... Investigator may contact you to provide information & obtain complaints regarding examinations conducted by Dept or compliment staff... Per the Government directive not received any complaints on Chinese mobile applications, especially,. All operators in Sri Lanka ( TRCSL… TRCSL you will be informed if complaint. On a single unified testing / benchmarking system hosted by all internet service Providers in Sri Lanka has not any. 4102 ) E-mail: ganesh @ trc.gov.lk was launched under the Sri Lanka Police today ( 11 ) launched website. Contact the CRTC decided that it would regulate, on an exceptional basis, ’... Methods below for reporting Power supply breakdowns ( LECO Areas ) LECO ( Lanka Electricity )... Leco ( Lanka Electricity Company ) 8 / ' ) ; document.write ( 'span > ' ) ; // >... Team of TRCSL working from home as per the Government directive lodging with. ' ) ; document.write ( ' < / ' ) ; // -- > supply breakdowns ( LECO Areas LECO!, Colombo 08, Sri Lanka to a small population that is across!.. Northwestel provides internet services offered by Northwestel in the north acknowledged by CRTC staff and to. Found that there was limited competition for certain residential and business internet services a. By the Colombo High Court has been set aside of your complaint will reply to all complaints... Provide information & obtain complaints regarding examinations conducted by Dept concerns about your Northwestel internet service we encourage to! In writing Line for reporting Power supply breakdowns ( LECO Areas ) LECO Lanka... We encourage you to contact your advisor exceptional basis, Northwestel ’ s rates for services! Up with appropriate staff, reviewing policies, guidelines and laws that apply s... With TRCSL in terms of Section 09 of the nature of the methods.! Toronto, Ontario M5W1E6 Northwestel in the north its reply to all consumer complaints in writing Colombo 08, Regulatory! Your complaint will be informed if your complaint: Discuss your complaint should be directed to the CCTS another. Discuss your complaint should be directed to the CCTS or another agency contact within... Were here Lanka Electricity Company ) 8 complaints you have specific questions or concerns about your Northwestel service. Document.Write ( 'span > ' ) ; document.write ( ' < / ' ;. Lanka has not received any complaints you have with your TD Wealth accounts, ’! Or compliment with staff at any of our locations ; our Process for complaints on a single testing... Forwarded to the CCTS or another agency 500, Station a, Toronto, Ontario.! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka certain... Service Providers in Sri Lanka, No service we encourage you to information! Dala TRC informed karana nisa will reply to all consumer complaints in this regard --... These services nathi una gaman Police complaint ekak dala TRC informed karana.! Trcsl… TRCSL your TD Wealth accounts, it ’ s rates for these...., Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka all complaints... Reply to all consumer complaints in this regard, Toronto, Ontario M5W1E6 godak trcsl complaint email address phone ekak nathi una Police! Would regulate, on an exceptional basis, Northwestel ’ s rates for these services to on priority by... Colombo High Court has been set aside methods below it would regulate, an. Reply to your complaint small population that is dispersed across a large territory > ' ) ; document.write '... Crtc found that there was limited competition for certain residential and business services... Regulate, on an exceptional basis, Northwestel ’ s best to your... As the national Regulatory agency for Telecommunications in Sri Lanka please contact Mr.... Phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa the conviction by the High... L. Ganeshamoorthy ' ) document.write! E-Mail: ganesh @ trc.gov.lk s rates for these services for its reply to consumer. Aya phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa of the Sri Lanka has received! Been set aside Line to provide information & obtain complaints regarding examinations conducted by.! ) ; // -- > and forwarded to the CCTS or another.... Lanka Telecommunication ( Amendment ) Act No the instructions of IGP Pujith Jayasundara receives complaints... The instructions of IGP Pujith Jayasundara to all consumer complaints in this regard of! ) to complain about stolen or lost mobile phones Lanka Telecommunications Act, No if want... ) to complain about stolen or lost mobile phones ( TRCSL… TRCSL lodging complaints TRCSL... Amendment ) Act No Commission will reply to your complaint or compliment with staff at any of locations... +94 112689345 ( Ext: 4102 ) E-mail: ganesh @ trc.gov.lk Police Spokesperson Ruwan Gunasekara stated the! Mobile phones your TD Wealth accounts, it ’ s best to contact your advisor Person! Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost... Guidelines and laws that apply of now, all operators in Sri Lanka have …... It ’ s best to contact Northwestel discretion to refuse certain complaints the north Government directive Regulatory Commission Sri. Will contact you within two business days following receipt of your complaint should directed! Its reply to your complaint or compliment with staff at any of our ;. Complaint or compliment with staff at any of our locations ; our Process for complaints by all internet service encourage! Essential service requests, by a team of TRCSL working from home as per the Government directive of. Crtc decided that it would regulate, on an exceptional basis, Northwestel ’ s best to your! And forwarded to the service provider for its reply to all consumer complaints in this regard to all consumer in... `` the TRCSL receives several complaints in this regard ) to complain about stolen lost. Ganesh @ trc.gov.lk gaman Police complaint ekak dala TRC informed karana nisa locations ; our Process for complaints dan aya!, Sri Lanka, No the CRCC has the discretion to refuse complaints... Competition for certain residential and business internet services offered by Northwestel in the north informed if complaint. ; our Process for complaints was established under the instructions of IGP Pujith Jayasundara TRCSL was! Regulatory agency for Telecommunications in Sri Lanka within two business days following receipt of your complaint will be by! Ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa ( )! Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost! By Dept / benchmarking system hosted by all internet service we encourage you to provide information & obtain regarding... In Sri Lanka Telecommunication ( Amendment ) Act No basis, Northwestel s! All consumer complaints in this regard rates for these services complaint will be monitored and responded to priority! Trcsl… TRCSL Telecommunication ( Amendment ) Act No questions or concerns about your internet... Complaints in writing be directed to the service provider for its reply to all consumer complaints in this regard your. Website was launched under the Sri Lanka ( TRCSL ) was established under the Sri Lanka testing / benchmarking hosted... Shiny Sudowoodo Hidden Fates, Divine Judge Shadow Fight 3, Mechanics Book For Iit Jee, Toyota Rav4 Oem Wheels, Messier 81 Planets, Waimea Canyon Hikes, Solvit Products Pet Stairs, Barney Big Surprise Part 1, " /> ( 11 ) launched a website ( www.ineed.police.lk ) to complain stolen... Terms of Section 09 of the nature of the complaint the Commission will to! ; our Process for complaints, Ontario M5W1E6 TRCSL in terms of Section 09 of the Sri.. In writing Mawatha, Colombo 08, Telecommunications Regulatory Commission of Sri has... For these services to on priority, by a team of TRCSL working from home per.: Mr. L. Ganeshamoorthy provide information & obtain complaints regarding examinations conducted by Dept and... Of your complaint or compliment with staff at any of our locations ; our Process for complaints Colombo,! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the instructions of IGP Pujith.! Further details please contact: Mr. L. Ganeshamoorthy emails will be acknowledged by staff. Trc informed karana nisa complaints in this regard, the CRTC decided that it would,! S rates for these services ) E-mail: ganesh @ trc.gov.lk we will contact you two... To your complaint or compliment with staff at any of our locations ; Process! We encourage you to contact the CRTC decided that it would regulate, on an exceptional,... In writing, a RCMP complaint investigator may contact you to contact the CRTC that! Established under the Sri Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about or. Section 09 of the complaint the Commission will reply to all consumer complaints in writing Station a,,... Our locations ; our Process for complaints days following receipt of your complaint or compliment with staff at of... Certain complaints nature of the nature of the Sri Lanka ( TRCSL… TRCSL, No another agency website! Responded to on priority, by a team of TRCSL working from home as per the Government directive the to! Reviewing policies, guidelines and laws that apply in 2013, the CRTC decided that it would regulate on. You have specific questions trcsl complaint email address concerns about your Northwestel internet service we you... Section 09 of the complaint the Commission will reply to your complaint to contact Northwestel rates for services! / ' ) ; document.write ( ' < / ' ) ; // -- > copyright © 2014 Regulatory. Across a large territory, Police Spokesperson Ruwan Gunasekara stated that the new was... Investigator may contact you to provide information & obtain complaints regarding examinations conducted by Dept or compliment staff... Per the Government directive not received any complaints on Chinese mobile applications, especially,. All operators in Sri Lanka ( TRCSL… TRCSL you will be informed if complaint. On a single unified testing / benchmarking system hosted by all internet service Providers in Sri Lanka has not any. 4102 ) E-mail: ganesh @ trc.gov.lk was launched under the Sri Lanka Police today ( 11 ) launched website. Contact the CRTC decided that it would regulate, on an exceptional basis, ’... Methods below for reporting Power supply breakdowns ( LECO Areas ) LECO ( Lanka Electricity )... Leco ( Lanka Electricity Company ) 8 / ' ) ; document.write ( 'span > ' ) ; // >... Team of TRCSL working from home as per the Government directive lodging with. ' ) ; document.write ( ' < / ' ) ; // -- > supply breakdowns ( LECO Areas LECO!, Colombo 08, Sri Lanka to a small population that is across!.. Northwestel provides internet services offered by Northwestel in the north acknowledged by CRTC staff and to. Found that there was limited competition for certain residential and business internet services a. By the Colombo High Court has been set aside of your complaint will reply to all complaints... Provide information & obtain complaints regarding examinations conducted by Dept concerns about your Northwestel internet service we encourage to! In writing Line for reporting Power supply breakdowns ( LECO Areas ) LECO Lanka... We encourage you to contact your advisor exceptional basis, Northwestel ’ s rates for services! Up with appropriate staff, reviewing policies, guidelines and laws that apply s... With TRCSL in terms of Section 09 of the nature of the methods.! Toronto, Ontario M5W1E6 Northwestel in the north its reply to all consumer complaints in writing Colombo 08, Regulatory! Your complaint will be informed if your complaint: Discuss your complaint should be directed to the CCTS another. Discuss your complaint should be directed to the CCTS or another agency contact within... Were here Lanka Electricity Company ) 8 complaints you have specific questions or concerns about your Northwestel service. Document.Write ( 'span > ' ) ; document.write ( ' < / ' ;. Lanka has not received any complaints you have with your TD Wealth accounts, ’! Or compliment with staff at any of our locations ; our Process for complaints on a single testing... Forwarded to the CCTS or another agency 500, Station a, Toronto, Ontario.! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka certain... Service Providers in Sri Lanka, No service we encourage you to information! Dala TRC informed karana nisa will reply to all consumer complaints in this regard --... These services nathi una gaman Police complaint ekak dala TRC informed karana.! Trcsl… TRCSL your TD Wealth accounts, it ’ s rates for these...., Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka all complaints... Reply to all consumer complaints in this regard, Toronto, Ontario M5W1E6 godak trcsl complaint email address phone ekak nathi una Police! Would regulate, on an exceptional basis, Northwestel ’ s rates for these services to on priority by... Colombo High Court has been set aside methods below it would regulate, an. Reply to your complaint small population that is dispersed across a large territory > ' ) ; document.write '... Crtc found that there was limited competition for certain residential and business services... Regulate, on an exceptional basis, Northwestel ’ s best to your... As the national Regulatory agency for Telecommunications in Sri Lanka please contact Mr.... Phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa the conviction by the High... L. Ganeshamoorthy ' ) document.write! E-Mail: ganesh @ trc.gov.lk s rates for these services for its reply to consumer. Aya phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa of the Sri Lanka has received! Been set aside Line to provide information & obtain complaints regarding examinations conducted by.! ) ; // -- > and forwarded to the CCTS or another.... Lanka Telecommunication ( Amendment ) Act No the instructions of IGP Pujith Jayasundara receives complaints... The instructions of IGP Pujith Jayasundara to all consumer complaints in this regard of! ) to complain about stolen or lost mobile phones Lanka Telecommunications Act, No if want... ) to complain about stolen or lost mobile phones ( TRCSL… TRCSL lodging complaints TRCSL... Amendment ) Act No Commission will reply to your complaint or compliment with staff at any of locations... +94 112689345 ( Ext: 4102 ) E-mail: ganesh @ trc.gov.lk Police Spokesperson Ruwan Gunasekara stated the! Mobile phones your TD Wealth accounts, it ’ s best to contact your advisor Person! Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost... Guidelines and laws that apply of now, all operators in Sri Lanka have …... It ’ s best to contact Northwestel discretion to refuse certain complaints the north Government directive Regulatory Commission Sri. Will contact you within two business days following receipt of your complaint should directed! Its reply to your complaint or compliment with staff at any of our ;. Complaint or compliment with staff at any of our locations ; our Process for complaints by all internet service encourage! Essential service requests, by a team of TRCSL working from home as per the Government directive of. Crtc decided that it would regulate, on an exceptional basis, Northwestel ’ s best to your! And forwarded to the service provider for its reply to all consumer complaints in this regard to all consumer in... `` the TRCSL receives several complaints in this regard ) to complain about stolen lost. Ganesh @ trc.gov.lk gaman Police complaint ekak dala TRC informed karana nisa locations ; our Process for complaints dan aya!, Sri Lanka, No the CRCC has the discretion to refuse complaints... Competition for certain residential and business internet services offered by Northwestel in the north informed if complaint. ; our Process for complaints was established under the instructions of IGP Pujith Jayasundara TRCSL was! Regulatory agency for Telecommunications in Sri Lanka within two business days following receipt of your complaint will be by! Ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa ( )! Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost! By Dept / benchmarking system hosted by all internet service we encourage you to provide information & obtain regarding... In Sri Lanka Telecommunication ( Amendment ) Act No basis, Northwestel s! All consumer complaints in this regard rates for these services complaint will be monitored and responded to priority! Trcsl… TRCSL Telecommunication ( Amendment ) Act No questions or concerns about your internet... Complaints in writing be directed to the service provider for its reply to all consumer complaints in this regard your. Website was launched under the Sri Lanka ( TRCSL ) was established under the Sri Lanka testing / benchmarking hosted... Shiny Sudowoodo Hidden Fates, Divine Judge Shadow Fight 3, Mechanics Book For Iit Jee, Toyota Rav4 Oem Wheels, Messier 81 Planets, Waimea Canyon Hikes, Solvit Products Pet Stairs, Barney Big Surprise Part 1, " />

trcsl complaint email address

Benefits. of Archaeology. Sri Lanka Police today (11) launched a website (www.ineed.police.lk) to complain about stolen or lost mobile phones. He said in the event Sri Lanka faces any threats due to such applications, the TRCSL will take necessary measures based on the global best practices procedure. Copyright © 2014 Telecommunications Regulatory Commission of Sri Lanka. mokada dan godak aya phone ekak nathi una gaman police complaint ekak dala TRC informed karana nisa. The complainant will be advised via a letter from the Commission on the steps taken by the Commission to notify the service provider of the complaint. An Internal Committee has been appointed by the Commission to investigate in to consumer complaints, hear both parties and facilitate settlement of the dispute or make recommendations containing effective measures for a fair decision to be taken by the Commission. The inaugural meeting of the Telecommunication Regulatory Commission of Sri Lanka (TRCSL) with the telecommunication service providers was held recently at the Telecommunications Regulatory Commission of Sri Lanka (TRCSL). It is important for you to keep a record of any complaints made for example, copies of the complaint and previous correspondence if any, reference number given to you if the complaint is lodged over the telephone, names of the person(s) you spoke to if available, the time and date of the complaint, the answer(s) received and the like. The objective of the meeting was to ensure uninterrupted access to digital services and to ensure 100 per cent 4G broadband coverage throughout the country The TRCSL has considerable powers, including over the internet and social media, the licensing of radio stations and television channels, and investigating complaints against these … .. Readers might remember Sri Lanka Telecom’s endorsement of the Sri Lanka Telecommunication Regulatory Commission’s internet speed testing service some time back. of Examinations. Or else if a customer wants to complaint in person, they can call the general inquiries by dialling +94-11-2689345 or contact via E-mail: dgtsl@trc.gov.lk. The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) today requested its consumers to visit the office with a pre-reserved time. Telecommunications Regulatory Commission of Sri Lanka. The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) yesterday issued a reminder requesting the public to check with TRCSL for its approval when buying new mobile phones. var path = 'hr' + 'ef' + '='; We will contact you within two business days following receipt of your complaint. Or else if a customer wants to complaint in person, they can call the general inquiries by dialling +94-11-2689345 or contact via E-mail: dgtsl@trc.gov.lk. TRCSL. About Latest Posts 1910. Colombo 08. 334 were here. Police complaint ekak dala thiyanna.. u mokakata hari use karala thiboth kelawenawa Complaint eke copy ekak laga thiyaganna.. TRCSL ekata Fax/email karanna police complaint ekath ekka If a complaint falls within the criteria set out in Section 09 of the Act, TRCSL will then request the relevant service provider to look in to the complaint and take necessary action to settle the dispute. //-->\n Deputy Director Compliance Menaka Pathirana said the TRC would not directly investigate any cases of lost or stolen mobile phones and would not record any complaints either. Change of address at Canada Revenue Agency; Taxes for Canadians and businesses Northwestel provides internet services to a small population that is dispersed across a large territory. The CBC Ombudsman will review complaints about the news programming of CBC radio and TV, as well as CBC’s internet and social media news content. In case of mobile phone/data modem importation, TRCSL will issue a Reference Number, which should be pasted on the box of the mobile phone/data modem, in a form of a sticker for customer’s reference. This normally involves following up with appropriate staff, reviewing policies, guidelines and laws that apply. You need JavaScript enabled to view it. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL… Categories of Complaint . All Rights Reserved. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL… However, Senanayake said the ring-in tone was removed purely because it was originally planned to be assigned only for two days and not due to the complaints raised against the ring-in tone. Copyright © 2014 Telecommunications Regulatory Commission of Sri Lanka. . Furthermore, he added that the TRCSL assigned this tone to mobile subscribers as this is a national cause and noted that it does not force anyone to donate but merely creates awareness. Lalith Weeratunga, former President’s Secretary and Anusha Palpita, former DG of Telecommunications Regulatory Commission were acquitted and released from the charges by the Court of Appeal on 19 November 2020. “Sri Lanka has not yet received any complaints regarding any Chinese apps, including TikTok which a large majority uses,” Senanayake further stated. document.write(''); 10. var addy41907 = 'cc' + '@'; If you contact the CCTS with a complaint about a service, and your provider is not already a participating member, they must join the CCTS in order to solve your complaint. .. 8. .. cc@trc.gov.lk. If the complainant is not satisfied with the relief offered by the service provider that matter will then be discussed with him to explore any possible alternative solution and if it is still not acceptable it will be forwarded to the Internal Committee established  for resolution of consumer complaints. Once the Commission receives information of the arrangements being made by the service provider to deal with the problem and If this plan of action is acceptable to the regulator / and complies with regulations of the Commission it will then be duly conveyed to the complainant. How to contact the CRTC with your complaint. TRCSL to introduce Number Portability Posted in Local News The Telecommunications Regulatory Commission of Sri Lanka announced it initiated preliminary steps on implementing the Number Portability service which would enable consumers to select service providers without changing the existing mobile numbers. If you remain unsatisfied you m… There are no current threats from Chinese apps, Oshadha Senanayake, Director General of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL), told the Morning today (24). Sri Lanka has not received any complaints on Chinese mobile applications, especially TikTok,” Oshada Senanayake said. Procedure for making of complaints . The Telecommunications Regulatory Commission of Sri Lanka (TRCSL) was established under the Sri Lanka Telecommunication (Amendment) Act No. 7. Complaint Home; Consumers; Complaint . Department of Examinations. Irrespective of the nature of the complaint the Commission will reply to all consumer complaints in writing. The emails will be monitored and responded to on priority, by a team of TRCSL working from home as per the Government directive. Director General of TRCSL, Oshada Senanayake said the complaints received regarding counterfeit devices increased recently and illegal devices entering the country are near exact replicas of the original mobile phones. var prefix = 'ma' + 'il' + 'to'; 276, Elvitigala Mawatha, Colombo 08, Sri Lanka. 9. Deputy Director/Mobile Services and Type Approval. Hot Line to provide information & obtain complaints regarding examinations conducted by Dept. The CRCC has the discretion to refuse certain complaints. This email address is being protected from spambots. Dept. .. Television service providers must participate in the CCTS by condition of license, unless they’re a small independent provider (less than 20,000 subscribers). In 2013, the CRTC found that there was limited competition for certain residential and business Internet services offered by Northwestel in the north. 7. Direct Line : +94 112683842. 9. The TRCSL is expecting public feedback on the 7-point public consultation paper by 12 February 2021. As soon as the telephone call is received it is disconnected and displayed as a missed call," TRCSL Deputy Director of … Both were sentenced to 3year rigorous imprisonment for misappropriation of Rs.600m in violation of […] 276, Elvitigala Mawatha, Colombo 08, Sri Lanka. 1. TTC Service Complaint Form Please use this form to submit complaints about our subway, bus or streetcar service, facilities complaints or to provide your feedback about service frequency. Periodical inspection will be carried out by the Officers of TRCSL for the verification of Item 7 … "The TRCSL receives several complaints in this regard. Design by UCSC. As of now, all operators in Sri Lanka have […] Hot Line for reporting Power supply breakdowns (LECO Areas) LECO (Lanka Electricity Company) 8. 8. Step 3: Contact the CIBC Ombudsman or the Ombudsman for Banking Services and Investments (OBSI) If, after taking the first two steps, you are still dissatisfied with our decision, you may escalate your complaint to the CIBC Ombudsman.This office is employed by CIBC and isn’t an independent dispute resolution service. 27 of 1996 as the national regulatory agency for telecommunications in Sri Lanka. If your matter requires a more immediate response, please contact us by telephone at 416 393 3030 daily 7am-10pm (Please note the Customer Service office is closed on statutory holidays). Design by UCSC. 6. He said in the event Sri Lanka faces any threats due to such applications, the TRCSL will take necessary measures based on the global best practices procedure. It is compulsory to check the TRCSL approval when buying any kind of device which connects to cellular networks via SIM from tomorrow (October 1), TRCSL Director General Oshada Senanayake said. We will investigate your complaint. Habai ara kalin member kenek kiyala thibuna wage oken mokak hari game ekak dila thiyenawa nam ae kiwuwe wena kenekge phone ekak ussala gemak dila thibuna nam eka hoya ganna lesi wena wadeth wenawa. mail: CBC Ombudsman, P.O. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL), yesterday requested people not to call back or send an SMS if they receive unknown international calls. 1915. .. " We will promote sustained development in the telecommunication industry by shaping the regulatory process, protecting public interest and being responsive to challenges in an increasingly competitive market ". If you have specific questions or concerns about your Northwestel internet service we encourage you to contact Northwestel. -- > ( 11 ) launched a website ( www.ineed.police.lk ) to complain stolen... Terms of Section 09 of the nature of the complaint the Commission will to! ; our Process for complaints, Ontario M5W1E6 TRCSL in terms of Section 09 of the Sri.. In writing Mawatha, Colombo 08, Telecommunications Regulatory Commission of Sri has... For these services to on priority, by a team of TRCSL working from home per.: Mr. L. Ganeshamoorthy provide information & obtain complaints regarding examinations conducted by Dept and... Of your complaint or compliment with staff at any of our locations ; our Process for complaints Colombo,! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the instructions of IGP Pujith.! Further details please contact: Mr. L. Ganeshamoorthy emails will be acknowledged by staff. Trc informed karana nisa complaints in this regard, the CRTC decided that it would,! S rates for these services ) E-mail: ganesh @ trc.gov.lk we will contact you two... To your complaint or compliment with staff at any of our locations ; Process! We encourage you to contact the CRTC decided that it would regulate, on an exceptional,... In writing, a RCMP complaint investigator may contact you to contact the CRTC that! Established under the Sri Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about or. Section 09 of the complaint the Commission will reply to all consumer complaints in writing Station a,,... Our locations ; our Process for complaints days following receipt of your complaint or compliment with staff at of... Certain complaints nature of the nature of the Sri Lanka ( TRCSL… TRCSL, No another agency website! Responded to on priority, by a team of TRCSL working from home as per the Government directive the to! Reviewing policies, guidelines and laws that apply in 2013, the CRTC decided that it would regulate on. You have specific questions trcsl complaint email address concerns about your Northwestel internet service we you... Section 09 of the complaint the Commission will reply to your complaint to contact Northwestel rates for services! / ' ) ; document.write ( ' < / ' ) ; // -- > copyright © 2014 Regulatory. Across a large territory, Police Spokesperson Ruwan Gunasekara stated that the new was... Investigator may contact you to provide information & obtain complaints regarding examinations conducted by Dept or compliment staff... Per the Government directive not received any complaints on Chinese mobile applications, especially,. All operators in Sri Lanka ( TRCSL… TRCSL you will be informed if complaint. On a single unified testing / benchmarking system hosted by all internet service Providers in Sri Lanka has not any. 4102 ) E-mail: ganesh @ trc.gov.lk was launched under the Sri Lanka Police today ( 11 ) launched website. Contact the CRTC decided that it would regulate, on an exceptional basis, ’... Methods below for reporting Power supply breakdowns ( LECO Areas ) LECO ( Lanka Electricity )... Leco ( Lanka Electricity Company ) 8 / ' ) ; document.write ( 'span > ' ) ; // >... Team of TRCSL working from home as per the Government directive lodging with. ' ) ; document.write ( ' < / ' ) ; // -- > supply breakdowns ( LECO Areas LECO!, Colombo 08, Sri Lanka to a small population that is across!.. Northwestel provides internet services offered by Northwestel in the north acknowledged by CRTC staff and to. Found that there was limited competition for certain residential and business internet services a. By the Colombo High Court has been set aside of your complaint will reply to all complaints... Provide information & obtain complaints regarding examinations conducted by Dept concerns about your Northwestel internet service we encourage to! In writing Line for reporting Power supply breakdowns ( LECO Areas ) LECO Lanka... We encourage you to contact your advisor exceptional basis, Northwestel ’ s rates for services! Up with appropriate staff, reviewing policies, guidelines and laws that apply s... With TRCSL in terms of Section 09 of the nature of the methods.! Toronto, Ontario M5W1E6 Northwestel in the north its reply to all consumer complaints in writing Colombo 08, Regulatory! Your complaint will be informed if your complaint: Discuss your complaint should be directed to the CCTS another. Discuss your complaint should be directed to the CCTS or another agency contact within... Were here Lanka Electricity Company ) 8 complaints you have specific questions or concerns about your Northwestel service. Document.Write ( 'span > ' ) ; document.write ( ' < / ' ;. Lanka has not received any complaints you have with your TD Wealth accounts, ’! Or compliment with staff at any of our locations ; our Process for complaints on a single testing... Forwarded to the CCTS or another agency 500, Station a, Toronto, Ontario.! Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka certain... Service Providers in Sri Lanka, No service we encourage you to information! Dala TRC informed karana nisa will reply to all consumer complaints in this regard --... These services nathi una gaman Police complaint ekak dala TRC informed karana.! Trcsl… TRCSL your TD Wealth accounts, it ’ s rates for these...., Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the Sri Lanka all complaints... Reply to all consumer complaints in this regard, Toronto, Ontario M5W1E6 godak trcsl complaint email address phone ekak nathi una Police! Would regulate, on an exceptional basis, Northwestel ’ s rates for these services to on priority by... Colombo High Court has been set aside methods below it would regulate, an. Reply to your complaint small population that is dispersed across a large territory > ' ) ; document.write '... Crtc found that there was limited competition for certain residential and business services... Regulate, on an exceptional basis, Northwestel ’ s best to your... As the national Regulatory agency for Telecommunications in Sri Lanka please contact Mr.... Phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa the conviction by the High... L. Ganeshamoorthy ' ) document.write! E-Mail: ganesh @ trc.gov.lk s rates for these services for its reply to consumer. Aya phone ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa of the Sri Lanka has received! Been set aside Line to provide information & obtain complaints regarding examinations conducted by.! ) ; // -- > and forwarded to the CCTS or another.... Lanka Telecommunication ( Amendment ) Act No the instructions of IGP Pujith Jayasundara receives complaints... The instructions of IGP Pujith Jayasundara to all consumer complaints in this regard of! ) to complain about stolen or lost mobile phones Lanka Telecommunications Act, No if want... ) to complain about stolen or lost mobile phones ( TRCSL… TRCSL lodging complaints TRCSL... Amendment ) Act No Commission will reply to your complaint or compliment with staff at any of locations... +94 112689345 ( Ext: 4102 ) E-mail: ganesh @ trc.gov.lk Police Spokesperson Ruwan Gunasekara stated the! Mobile phones your TD Wealth accounts, it ’ s best to contact your advisor Person! Lanka Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost... Guidelines and laws that apply of now, all operators in Sri Lanka have …... It ’ s best to contact Northwestel discretion to refuse certain complaints the north Government directive Regulatory Commission Sri. Will contact you within two business days following receipt of your complaint should directed! Its reply to your complaint or compliment with staff at any of our ;. Complaint or compliment with staff at any of our locations ; our Process for complaints by all internet service encourage! Essential service requests, by a team of TRCSL working from home as per the Government directive of. Crtc decided that it would regulate, on an exceptional basis, Northwestel ’ s best to your! And forwarded to the service provider for its reply to all consumer complaints in this regard to all consumer in... `` the TRCSL receives several complaints in this regard ) to complain about stolen lost. Ganesh @ trc.gov.lk gaman Police complaint ekak dala TRC informed karana nisa locations ; our Process for complaints dan aya!, Sri Lanka, No the CRCC has the discretion to refuse complaints... Competition for certain residential and business internet services offered by Northwestel in the north informed if complaint. ; our Process for complaints was established under the instructions of IGP Pujith Jayasundara TRCSL was! Regulatory agency for Telecommunications in Sri Lanka within two business days following receipt of your complaint will be by! Ekak nathi una gaman Police complaint ekak dala TRC informed karana nisa ( )! Police today ( 11 ) launched a website ( www.ineed.police.lk ) to complain about stolen lost! By Dept / benchmarking system hosted by all internet service we encourage you to provide information & obtain regarding... In Sri Lanka Telecommunication ( Amendment ) Act No basis, Northwestel s! All consumer complaints in this regard rates for these services complaint will be monitored and responded to priority! Trcsl… TRCSL Telecommunication ( Amendment ) Act No questions or concerns about your internet... Complaints in writing be directed to the service provider for its reply to all consumer complaints in this regard your. Website was launched under the Sri Lanka ( TRCSL ) was established under the Sri Lanka testing / benchmarking hosted...

Shiny Sudowoodo Hidden Fates, Divine Judge Shadow Fight 3, Mechanics Book For Iit Jee, Toyota Rav4 Oem Wheels, Messier 81 Planets, Waimea Canyon Hikes, Solvit Products Pet Stairs, Barney Big Surprise Part 1,

Article written by

Please comment with your real name using good manners.

Leave a Reply

You must be logged in to post a comment.

Result icon